Influential factors of KM process adoption: A social-technological based approach

This study seeks to investigate factors that contribute to Knowledge Management processes adoption and implementation in the Sri Lankan telecommunication industry from the socio-technical perspective. In this pursuit, this study used intention to be involved in knowledge creation and sharing based o...

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Main Authors:	Nor Shahriza, Abdul Karim, Norshidah, Mohamed, Mohamed Razi, Mohamed Jalaldeen, Lili Marziana, Abdullah
Format:	Article
Language:	English
Published:	International Business School (IBS) Universiti Teknologi Malaysia (UTM) 2012
Subjects:	H Social Sciences (General) ZA4050 Electronic information resources
Online Access:	http://irep.iium.edu.my/33772/ http://irep.iium.edu.my/33772/ http://irep.iium.edu.my/33772/2/IJIBS_2012.pdf

id	iium-33772
recordtype	eprints
spelling	iium-337722014-01-06T04:28:16Z http://irep.iium.edu.my/33772/ Influential factors of KM process adoption: A social-technological based approach Nor Shahriza, Abdul Karim Norshidah, Mohamed Mohamed Razi, Mohamed Jalaldeen Lili Marziana, Abdullah H Social Sciences (General) ZA4050 Electronic information resources This study seeks to investigate factors that contribute to Knowledge Management processes adoption and implementation in the Sri Lankan telecommunication industry from the socio-technical perspective. In this pursuit, this study used intention to be involved in knowledge creation and sharing based on four SECI processes construct, and identified four domains of factors that contribute to KM process adoption. These four factors are organization structure, organizational culture, IT infrastructure, and individual acceptance. A quantitative survey research approach was conducted on 313 business executives from the selected industry. The findings suggest the reasonably high level of intention to adopt KM processes among the executives surveyed. Several factors are found as significant predictors of intention to adopt KM process. These are trust & collaboration, ICT use & support, performance expectancy of KM process, and effort expectancy of KM process. International Business School (IBS) Universiti Teknologi Malaysia (UTM) 2012-12 Article PeerReviewed application/pdf en http://irep.iium.edu.my/33772/2/IJIBS_2012.pdf Nor Shahriza, Abdul Karim and Norshidah, Mohamed and Mohamed Razi, Mohamed Jalaldeen and Lili Marziana, Abdullah (2012) Influential factors of KM process adoption: A social-technological based approach. International Journal Of Innovation And Business Strategy , 1. pp. 95-102. ISSN 2232-044X http://www.ibs.utm.my/ijibs/index.php/ijibs
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	H Social Sciences (General) ZA4050 Electronic information resources
spellingShingle	H Social Sciences (General) ZA4050 Electronic information resources Nor Shahriza, Abdul Karim Norshidah, Mohamed Mohamed Razi, Mohamed Jalaldeen Lili Marziana, Abdullah Influential factors of KM process adoption: A social-technological based approach
description	This study seeks to investigate factors that contribute to Knowledge Management processes adoption and implementation in the Sri Lankan telecommunication industry from the socio-technical perspective. In this pursuit, this study used intention to be involved in knowledge creation and sharing based on four SECI processes construct, and identified four domains of factors that contribute to KM process adoption. These four factors are organization structure, organizational culture, IT infrastructure, and individual acceptance. A quantitative survey research approach was conducted on 313 business executives from the selected industry. The findings suggest the reasonably high level of intention to adopt KM processes among the executives surveyed. Several factors are found as significant predictors of intention to adopt KM process. These are trust & collaboration, ICT use & support, performance expectancy of KM process, and effort expectancy of KM process.
format	Article
author	Nor Shahriza, Abdul Karim Norshidah, Mohamed Mohamed Razi, Mohamed Jalaldeen Lili Marziana, Abdullah
author_facet	Nor Shahriza, Abdul Karim Norshidah, Mohamed Mohamed Razi, Mohamed Jalaldeen Lili Marziana, Abdullah
author_sort	Nor Shahriza, Abdul Karim
title	Influential factors of KM process adoption: A social-technological based approach
title_short	Influential factors of KM process adoption: A social-technological based approach
title_full	Influential factors of KM process adoption: A social-technological based approach
title_fullStr	Influential factors of KM process adoption: A social-technological based approach
title_full_unstemmed	Influential factors of KM process adoption: A social-technological based approach
title_sort	influential factors of km process adoption: a social-technological based approach
publisher	International Business School (IBS) Universiti Teknologi Malaysia (UTM)
publishDate	2012
url	http://irep.iium.edu.my/33772/ http://irep.iium.edu.my/33772/ http://irep.iium.edu.my/33772/2/IJIBS_2012.pdf
first_indexed	2023-09-18T20:48:51Z
last_indexed	2023-09-18T20:48:51Z
_version_	1777409857951891456

Influential factors of KM process adoption: A social-technological based approach

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