Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals

Malaysian current healthcare facilities, as legacy of the colonial governments of the Portuguese, the Dutch and the British, were derived from the Western medicine and culture. Malaysia, through the transformation programme towards a developed nation in her own mould, i.e. of Asian, and in particula...

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Main Author:	Mohd Nawawi, Norwina
Format:	Conference or Workshop Item
Language:	English English
Published:	2013
Subjects:	NA Architecture NA4100 Special classes of buildings R Medicine (General)
Online Access:	http://irep.iium.edu.my/32957/ http://irep.iium.edu.my/32957/ http://irep.iium.edu.my/32957/1/DEFINING_OPTIMUM_QUALITY_OF_HEALTHCARE_SPACES_THROUGH_USABILITY-Final13X.pdf http://irep.iium.edu.my/32957/3/WCDH2013FinalProg.pdf

id	iium-32957
recordtype	eprints
spelling	iium-329572013-12-19T05:05:11Z http://irep.iium.edu.my/32957/ Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals Mohd Nawawi, Norwina NA Architecture NA4100 Special classes of buildings R Medicine (General) Malaysian current healthcare facilities, as legacy of the colonial governments of the Portuguese, the Dutch and the British, were derived from the Western medicine and culture. Malaysia, through the transformation programme towards a developed nation in her own mould, i.e. of Asian, and in particularly, of Malaysian culture, seek to identify process of design of healthcare spaces derived from the Malaysian culture herself. The objective of this research was to determine the optimum space for healthcare performance through identifying “critical dimension” of a selected healthcare space to function safely and effectively through behavioural and cultural use of space as basis for other Malaysian public healthcare spaces, in determining healthcare facilities space standards. Both qualitative and quantitative approach, through case studies and phenomenology were adopted for this research via observations, interviews, site measurements and literature review. Results of the research through data collected and analyses of more than 7 public hospitals non-standard LDR designs for safe and effective critical dimension for safe and effective use, among others, were that, there were ranges of overall sizes and configurations which were generally based on “typical floor area based on foreign standards, practice and room data discussion outcome pre construction” standard. The less effective LDR design spaces, where critical dimension for safe and effective use were seen as being compromised, were overcome by the sheer carefulness of the staff in complementing the design through on site adjustment operational use and familiarity of the site i.e. adapting function to space. As a conclusion, although Malaysian culture are seen as a tolerable culture, accepting and adapting to circumstances whatever it may be to fit how ones work and go on with life, as there were no complains to how the design of healthcare spaces had been received from users once handed over. For Malaysians silence is a sign can be either of consent or no business next time round i.e. being ignored nor invited. As designers, to design any space or facilities related to culture, a phenomenological approach to how the space is use in comparison to the how it should be utilised for an effective and quality care should be the norm. Never take silence as a sign of quality work. For design that cares it pays to observe. 2013-07-14 Conference or Workshop Item NonPeerReviewed application/pdf en http://irep.iium.edu.my/32957/1/DEFINING_OPTIMUM_QUALITY_OF_HEALTHCARE_SPACES_THROUGH_USABILITY-Final13X.pdf application/pdf en http://irep.iium.edu.my/32957/3/WCDH2013FinalProg.pdf Mohd Nawawi, Norwina (2013) Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals. In: Design and Health 9th World Congress and Exhibition 2013, 10-14th July 2013, BCEC, Brisbane, Queenland, Austrailia. http://events.designandhealth.com/events/past-events/wcdh2013
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	NA Architecture NA4100 Special classes of buildings R Medicine (General)
spellingShingle	NA Architecture NA4100 Special classes of buildings R Medicine (General) Mohd Nawawi, Norwina Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals
description	Malaysian current healthcare facilities, as legacy of the colonial governments of the Portuguese, the Dutch and the British, were derived from the Western medicine and culture. Malaysia, through the transformation programme towards a developed nation in her own mould, i.e. of Asian, and in particularly, of Malaysian culture, seek to identify process of design of healthcare spaces derived from the Malaysian culture herself. The objective of this research was to determine the optimum space for healthcare performance through identifying “critical dimension” of a selected healthcare space to function safely and effectively through behavioural and cultural use of space as basis for other Malaysian public healthcare spaces, in determining healthcare facilities space standards. Both qualitative and quantitative approach, through case studies and phenomenology were adopted for this research via observations, interviews, site measurements and literature review. Results of the research through data collected and analyses of more than 7 public hospitals non-standard LDR designs for safe and effective critical dimension for safe and effective use, among others, were that, there were ranges of overall sizes and configurations which were generally based on “typical floor area based on foreign standards, practice and room data discussion outcome pre construction” standard. The less effective LDR design spaces, where critical dimension for safe and effective use were seen as being compromised, were overcome by the sheer carefulness of the staff in complementing the design through on site adjustment operational use and familiarity of the site i.e. adapting function to space. As a conclusion, although Malaysian culture are seen as a tolerable culture, accepting and adapting to circumstances whatever it may be to fit how ones work and go on with life, as there were no complains to how the design of healthcare spaces had been received from users once handed over. For Malaysians silence is a sign can be either of consent or no business next time round i.e. being ignored nor invited. As designers, to design any space or facilities related to culture, a phenomenological approach to how the space is use in comparison to the how it should be utilised for an effective and quality care should be the norm. Never take silence as a sign of quality work. For design that cares it pays to observe.
format	Conference or Workshop Item
author	Mohd Nawawi, Norwina
author_facet	Mohd Nawawi, Norwina
author_sort	Mohd Nawawi, Norwina
title	Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals
title_short	Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals
title_full	Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals
title_fullStr	Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals
title_full_unstemmed	Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals
title_sort	defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in malaysian public hospitals
publishDate	2013
url	http://irep.iium.edu.my/32957/ http://irep.iium.edu.my/32957/ http://irep.iium.edu.my/32957/1/DEFINING_OPTIMUM_QUALITY_OF_HEALTHCARE_SPACES_THROUGH_USABILITY-Final13X.pdf http://irep.iium.edu.my/32957/3/WCDH2013FinalProg.pdf
first_indexed	2023-09-18T20:47:37Z
last_indexed	2023-09-18T20:47:37Z
_version_	1777409780285964288

Defining optimum quality of healthcare spaces through usability: case study on labour delivery room designs in Malaysian public hospitals

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