Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia

This study attempts to investigate the views, processes, and, best practice of conflict management among the MARA - Majlis Amanah Rakyat or Board of People Trust – teachers in the MARA education institutions. The sample of the study was 306 teachers conveniently selected from MARA education institut...

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Main Author: Salleh, Mohamad Johdi
Format: Article
Language:English
Published: International Institute for Science, Technology & Education (IISTE) 2013
Subjects:
Online Access:http://irep.iium.edu.my/32826/
http://irep.iium.edu.my/32826/
http://irep.iium.edu.my/32826/1/IREP_-_IISTE_-_MARA_Conflict_Management_-_ISSN_2222-1735_%28paper%29_2222-288X_%28Online%29__Vol_4%2C_No_21_%282013%29.pdf
id iium-32826
recordtype eprints
spelling iium-328262018-05-24T07:14:00Z http://irep.iium.edu.my/32826/ Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia Salleh, Mohamad Johdi L Education (General) This study attempts to investigate the views, processes, and, best practice of conflict management among the MARA - Majlis Amanah Rakyat or Board of People Trust – teachers in the MARA education institutions. The sample of the study was 306 teachers conveniently selected from MARA education institutions in Malaysia. The data was processed using the Statistical Package for Social Science (SPSS) version 17.0 for Windows. The finding shows that the highest perception of MARA teachers was ‘conflict can be thought as problem, we need to find the source and take the appropriate steps to solve it’ mean 4.40 and SD 0.585. In relation to the process of managing conflict, the perception was highest on ‘solution finding process is needed in conflict management’ mean 4.29 and SD 0.698. Finally, the finding indicates that the best practice of conflict management among MARA teachers was ‘conflict can be solved if there is understanding between parties and find the solution together’ mean 4.40 and SD 0.618. It is believed that if the teachers regardless of background can manage effectively the conflict in schools or colleges and foster healthy teacher-administrator relationship, teaching and learning can be improved towards facing the challenges in the era of globalization and realization of vision 2020, Malaysia, and beyond. International Institute for Science, Technology & Education (IISTE) 2013 Article PeerReviewed application/pdf en http://irep.iium.edu.my/32826/1/IREP_-_IISTE_-_MARA_Conflict_Management_-_ISSN_2222-1735_%28paper%29_2222-288X_%28Online%29__Vol_4%2C_No_21_%282013%29.pdf Salleh, Mohamad Johdi (2013) Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia. Journal of Education and Practice, 4 (21). pp. 1-7. ISSN 2222-288X (O), 2222-1735 (P) http://www.iiste.org/Journals/index.php/JEP/article/view/8264
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic L Education (General)
spellingShingle L Education (General)
Salleh, Mohamad Johdi
Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia
description This study attempts to investigate the views, processes, and, best practice of conflict management among the MARA - Majlis Amanah Rakyat or Board of People Trust – teachers in the MARA education institutions. The sample of the study was 306 teachers conveniently selected from MARA education institutions in Malaysia. The data was processed using the Statistical Package for Social Science (SPSS) version 17.0 for Windows. The finding shows that the highest perception of MARA teachers was ‘conflict can be thought as problem, we need to find the source and take the appropriate steps to solve it’ mean 4.40 and SD 0.585. In relation to the process of managing conflict, the perception was highest on ‘solution finding process is needed in conflict management’ mean 4.29 and SD 0.698. Finally, the finding indicates that the best practice of conflict management among MARA teachers was ‘conflict can be solved if there is understanding between parties and find the solution together’ mean 4.40 and SD 0.618. It is believed that if the teachers regardless of background can manage effectively the conflict in schools or colleges and foster healthy teacher-administrator relationship, teaching and learning can be improved towards facing the challenges in the era of globalization and realization of vision 2020, Malaysia, and beyond.
format Article
author Salleh, Mohamad Johdi
author_facet Salleh, Mohamad Johdi
author_sort Salleh, Mohamad Johdi
title Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia
title_short Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia
title_full Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia
title_fullStr Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia
title_full_unstemmed Investigating the best practice of teachers in conflict management, MARA Education Institutions, Malaysia
title_sort investigating the best practice of teachers in conflict management, mara education institutions, malaysia
publisher International Institute for Science, Technology & Education (IISTE)
publishDate 2013
url http://irep.iium.edu.my/32826/
http://irep.iium.edu.my/32826/
http://irep.iium.edu.my/32826/1/IREP_-_IISTE_-_MARA_Conflict_Management_-_ISSN_2222-1735_%28paper%29_2222-288X_%28Online%29__Vol_4%2C_No_21_%282013%29.pdf
first_indexed 2023-09-18T20:47:22Z
last_indexed 2023-09-18T20:47:22Z
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