Information security and mutual trust as determining factors for information technology outsourcing success

Information security and mutual trust as determining factors for information technology outsourcing success

Information security and mutual trust have been the major stumbling blocks in the adoption of information technology outsourcing (ITO), clients were skeptical about possibilities of ITO as a mean of bridging the gap between information technology (IT) and business community. This development had mad...

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Main Authors: Shittu, Abdul Jaleel Kehinde, Ahlan, Abdul Rahman, Sheik Osman, Wan Rozaini
Format: Article
Language:English
Published: Academic Journals 2012
Subjects:
T Technology (General)
T58.6 Management information systems
Online Access:http://irep.iium.edu.my/32106/
http://irep.iium.edu.my/32106/
http://irep.iium.edu.my/32106/
http://irep.iium.edu.my/32106/1/AJBM_Shittu_et_al_%281%29.pdf
id iium-32106
recordtype eprints
spelling iium-321062014-07-21T08:12:53Z http://irep.iium.edu.my/32106/ Information security and mutual trust as determining factors for information technology outsourcing success Shittu, Abdul Jaleel Kehinde Ahlan, Abdul Rahman Sheik Osman, Wan Rozaini T Technology (General) T58.6 Management information systems Information security and mutual trust have been the major stumbling blocks in the adoption of information technology outsourcing (ITO), clients were skeptical about possibilities of ITO as a mean of bridging the gap between information technology (IT) and business community. This development had made it difficult for ITO to be practiced in isolation. Business transaction is done between two or more interested parties, it is imperative for the parties to operate successfully only in an environment where mutual trust and information security are guaranteed and respected. This research looks into the impact of information security and mutual trust on ITO contracts, by investigating how the ITO suppliers (big organizations and small and medium enterprises SME) in Malaysia interpret the concept of information security and mutual trust and their effects on ITO dealings. This research finds out that information security and mutual trust were considered as the bedrocks of ITO success especially among the SMEs while big organizations see information security and mutual trust as organization’s ladder to success. Though, many interviewees considered information security as an integral part of mutual trust. Interviews were conducted among some ITO suppliers in Malaysia and MAXQDA is used as the analysis tool. Academic Journals 2012-01-11 Article PeerReviewed application/pdf en http://irep.iium.edu.my/32106/1/AJBM_Shittu_et_al_%281%29.pdf Shittu, Abdul Jaleel Kehinde and Ahlan, Abdul Rahman and Sheik Osman, Wan Rozaini (2012) Information security and mutual trust as determining factors for information technology outsourcing success. African Journal of Business Management, 6 (1). pp. 103-110. ISSN 1993-8233 http://www.academicjournals.org/ajbm/abstracts/abstracts/abstracts2012/11Jan/Shittu%20et%20al.htm 10.5897/AJBM11.842
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic T Technology (General)
T58.6 Management information systems
spellingShingle T Technology (General)
T58.6 Management information systems
Shittu, Abdul Jaleel Kehinde
Ahlan, Abdul Rahman
Sheik Osman, Wan Rozaini
Information security and mutual trust as determining factors for information technology outsourcing success
description Information security and mutual trust have been the major stumbling blocks in the adoption of information technology outsourcing (ITO), clients were skeptical about possibilities of ITO as a mean of bridging the gap between information technology (IT) and business community. This development had made it difficult for ITO to be practiced in isolation. Business transaction is done between two or more interested parties, it is imperative for the parties to operate successfully only in an environment where mutual trust and information security are guaranteed and respected. This research looks into the impact of information security and mutual trust on ITO contracts, by investigating how the ITO suppliers (big organizations and small and medium enterprises SME) in Malaysia interpret the concept of information security and mutual trust and their effects on ITO dealings. This research finds out that information security and mutual trust were considered as the bedrocks of ITO success especially among the SMEs while big organizations see information security and mutual trust as organization’s ladder to success. Though, many interviewees considered information security as an integral part of mutual trust. Interviews were conducted among some ITO suppliers in Malaysia and MAXQDA is used as the analysis tool.
format Article
author Shittu, Abdul Jaleel Kehinde
Ahlan, Abdul Rahman
Sheik Osman, Wan Rozaini
author_facet Shittu, Abdul Jaleel Kehinde
Ahlan, Abdul Rahman
Sheik Osman, Wan Rozaini
author_sort Shittu, Abdul Jaleel Kehinde
title Information security and mutual trust as determining factors for information technology outsourcing success
title_short Information security and mutual trust as determining factors for information technology outsourcing success
title_full Information security and mutual trust as determining factors for information technology outsourcing success
title_fullStr Information security and mutual trust as determining factors for information technology outsourcing success
title_full_unstemmed Information security and mutual trust as determining factors for information technology outsourcing success
title_sort information security and mutual trust as determining factors for information technology outsourcing success
publisher Academic Journals
publishDate 2012
url http://irep.iium.edu.my/32106/
http://irep.iium.edu.my/32106/
http://irep.iium.edu.my/32106/
http://irep.iium.edu.my/32106/1/AJBM_Shittu_et_al_%281%29.pdf
first_indexed 2023-09-18T20:46:19Z
last_indexed 2023-09-18T20:46:19Z
_version_ 1777409699065364480

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