Managing the implementation of e-government in Malaysia: a case of E-Syariah

Governments worldwide are increasingly engaged in the national e-government initiative as it is perceived to be an enabler for the improved transparency, efficiency and effectiveness of services delivered to citizens and businesses. Failure of the governments to fulfill basic requirements and perfor...

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Main Author:	Muhammad, Muhd. Rosydi
Format:	Article
Language:	English
Published:	INSI Publications 2013
Subjects:	BJ1725 Ethics of social groups, classes, etc. Professional ethics BP173.63 Islam and civil society T58.6 Management information systems
Online Access:	http://irep.iium.edu.my/31763/ http://irep.iium.edu.my/31763/ http://irep.iium.edu.my/31763/1/2013_Muhammad_7%288%29_-_PUBLISHED.pdf

id	iium-31763
recordtype	eprints
spelling	iium-317632013-12-15T01:37:21Z http://irep.iium.edu.my/31763/ Managing the implementation of e-government in Malaysia: a case of E-Syariah Muhammad, Muhd. Rosydi BJ1725 Ethics of social groups, classes, etc. Professional ethics BP173.63 Islam and civil society T58.6 Management information systems Governments worldwide are increasingly engaged in the national e-government initiative as it is perceived to be an enabler for the improved transparency, efficiency and effectiveness of services delivered to citizens and businesses. Failure of the governments to fulfill basic requirements and perform its duties in supporting the initiative has been coined as one of the factors that hinder e-government to accomplish the promise of a more transparent, efficient and effective public service delivery. Thus, this exploratory research aims at understanding on the strategic key implementation tasks of government in managing the successful e-government implementation, particularly in Malaysia. Case study approach was adopted by the means of semi-structured interviews with 14 of the Malaysian public sector officials responsible for the implementation of E-Syariah. Results from the empirical case data confirm the existing six government’s key implementation tasks as discussed in the literature, and two key tasks emerged from the case study – inculcating sacred value and awareness, and instilling ICT value among staff. This provides governments with a good insight of basic managerial responsibilities in deploying e-government projects. Further, the identified key tasks can be the focal point for government officials to consider in their efforts to support successful implementation of e-government. INSI Publications 2013-07-30 Article PeerReviewed application/pdf en http://irep.iium.edu.my/31763/1/2013_Muhammad_7%288%29_-_PUBLISHED.pdf Muhammad, Muhd. Rosydi (2013) Managing the implementation of e-government in Malaysia: a case of E-Syariah. Australian Journal of Basic and Applied Sciences, 7 (8). pp. 92-99. ISSN 1991-8178 http://www.ajbasweb.com/ajbas_June_2013.html
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	BJ1725 Ethics of social groups, classes, etc. Professional ethics BP173.63 Islam and civil society T58.6 Management information systems
spellingShingle	BJ1725 Ethics of social groups, classes, etc. Professional ethics BP173.63 Islam and civil society T58.6 Management information systems Muhammad, Muhd. Rosydi Managing the implementation of e-government in Malaysia: a case of E-Syariah
description	Governments worldwide are increasingly engaged in the national e-government initiative as it is perceived to be an enabler for the improved transparency, efficiency and effectiveness of services delivered to citizens and businesses. Failure of the governments to fulfill basic requirements and perform its duties in supporting the initiative has been coined as one of the factors that hinder e-government to accomplish the promise of a more transparent, efficient and effective public service delivery. Thus, this exploratory research aims at understanding on the strategic key implementation tasks of government in managing the successful e-government implementation, particularly in Malaysia. Case study approach was adopted by the means of semi-structured interviews with 14 of the Malaysian public sector officials responsible for the implementation of E-Syariah. Results from the empirical case data confirm the existing six government’s key implementation tasks as discussed in the literature, and two key tasks emerged from the case study – inculcating sacred value and awareness, and instilling ICT value among staff. This provides governments with a good insight of basic managerial responsibilities in deploying e-government projects. Further, the identified key tasks can be the focal point for government officials to consider in their efforts to support successful implementation of e-government.
format	Article
author	Muhammad, Muhd. Rosydi
author_facet	Muhammad, Muhd. Rosydi
author_sort	Muhammad, Muhd. Rosydi
title	Managing the implementation of e-government in Malaysia: a case of E-Syariah
title_short	Managing the implementation of e-government in Malaysia: a case of E-Syariah
title_full	Managing the implementation of e-government in Malaysia: a case of E-Syariah
title_fullStr	Managing the implementation of e-government in Malaysia: a case of E-Syariah
title_full_unstemmed	Managing the implementation of e-government in Malaysia: a case of E-Syariah
title_sort	managing the implementation of e-government in malaysia: a case of e-syariah
publisher	INSI Publications
publishDate	2013
url	http://irep.iium.edu.my/31763/ http://irep.iium.edu.my/31763/ http://irep.iium.edu.my/31763/1/2013_Muhammad_7%288%29_-_PUBLISHED.pdf
first_indexed	2023-09-18T20:45:55Z
last_indexed	2023-09-18T20:45:55Z
_version_	1777409673381543936

Managing the implementation of e-government in Malaysia: a case of E-Syariah

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