APA (7th ed.) Citation

Norshidah, M., Nor Shahriza, A. K., & Mohamed Razi, M. J. (2013). A knowledge management approach to citizen relationship management in e-government context. The Social Sciences Reserach Society.

Chicago Style (17th ed.) Citation

Norshidah, Mohamed, Abdul Karim Nor Shahriza, and Mohamed Jalaldeen Mohamed Razi. A Knowledge Management Approach to Citizen Relationship Management in E-government Context. The Social Sciences Reserach Society, 2013.

MLA (8th ed.) Citation

Norshidah, Mohamed, et al. A Knowledge Management Approach to Citizen Relationship Management in E-government Context. The Social Sciences Reserach Society, 2013.