Customer relationship management approach for MyFamily system: a framework
CRM is an approach that is widely utilized by companies to increase the customer values and normally, it is adopted by business-oriented companies. There are various studies on the CRM which focused on developing customer-centric systems and strategies. Besides the business-oriented system, there...
Main Authors: | Kamaruddin, Zaleha, Othman, Roslina, Noordin, Mohamad Fauzan, Ismail , Amelia Ritahani, Zakaria, Noor Azura |
---|---|
Format: | Article |
Language: | English |
Published: |
IDOSI Publications
2013
|
Subjects: | |
Online Access: | http://irep.iium.edu.my/31634/ http://irep.iium.edu.my/31634/ http://irep.iium.edu.my/31634/ http://irep.iium.edu.my/31634/1/Customer_Relationship_Management_Approach_for_MyFamily_System.pdf |
Similar Items
-
A conceptual model of customer relationship management alignment
by: Mohamed, Norshidah, et al.
Published: (2012) -
My-AKSARA: Literacy Project in Malaysia (LPIM) using cloud computing
by: Ahmad Dahlan, Abdul Rahman, et al.
Published: (2011) -
An information retrieval system for Quranic texts: a proposed system design
by: Noordin, Mohamad Fauzan, et al.
Published: (2006) -
Kid website assessment using knowledge discovery
by: Noordin, Mohamad Fauzan, et al.
Published: (2012) -
The current state of information management and knowledge management in the Malaysian construction industry
by: Noordin, Mohamad Fauzan, et al.
Published: (2012)