Communicating and sharing working relationships with older employees

Purpose – This paper seeks to examine the perception of young employees on working relationships satisfaction with communicative teamwork, mutual learning, participative decision making, and communicating feedback of the older employees in higher learning institutions in Malaysia. Design/methodol...

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Main Authors:	Wok, Saodah, Hashim, Junaidah
Format:	Article
Language:	English
Published:	Emerald Group Publishing Limited 2013
Subjects:	H61.8 Communication of information
Online Access:	http://irep.iium.edu.my/30786/ http://irep.iium.edu.my/30786/1/Communicating_and_sharing_-_352013.pdf

id	iium-30786
recordtype	eprints
spelling	iium-307862014-12-25T19:29:36Z http://irep.iium.edu.my/30786/ Communicating and sharing working relationships with older employees Wok, Saodah Hashim, Junaidah H61.8 Communication of information Purpose – This paper seeks to examine the perception of young employees on working relationships satisfaction with communicative teamwork, mutual learning, participative decision making, and communicating feedback of the older employees in higher learning institutions in Malaysia. Design/methodology/approach – A specially-constructed questionnaire was developed for data collection. A total of 575 employees in five Malaysian universities in the Klang Valley participated in the study. Finding – Young employees have positive teamwork relationships with the older employees. They learned a lot from the older employees as the older employees are helpful in sharing their experiences in decision making. At the same time, the young employees receive positive feedback from the older employees. However, the older employees hardly compliment the young employees for their achievements. Research limitations/implications – The current findings provide implications for future organisational and intergenerational research since most communication investigations are Western-biased. Practical implications – The findings can help both the older and the young employees have a better understanding of communication at workplace. Each generation is shaped by its experiences, which brings a variety of strengths to the workforce. Originality/value – This study is unique because it examines an important issue which very little study has been conducted on the issue; the intergenerational communication in organisational setting in Asian perspectives. Keywords Intergenerational communication, Communicative teamwork, Mutual learning, Participative decision making, Older workers, Young employees, Interpersonal communication, Malaysia Paper type Research paper Emerald Group Publishing Limited 2013-05 Article PeerReviewed application/pdf en http://irep.iium.edu.my/30786/1/Communicating_and_sharing_-_352013.pdf Wok, Saodah and Hashim, Junaidah (2013) Communicating and sharing working relationships with older employees. Journal of Communication Management, 17 (2). pp. 100-121. ISSN 1363-254X
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	H61.8 Communication of information
spellingShingle	H61.8 Communication of information Wok, Saodah Hashim, Junaidah Communicating and sharing working relationships with older employees
description	Purpose – This paper seeks to examine the perception of young employees on working relationships satisfaction with communicative teamwork, mutual learning, participative decision making, and communicating feedback of the older employees in higher learning institutions in Malaysia. Design/methodology/approach – A specially-constructed questionnaire was developed for data collection. A total of 575 employees in five Malaysian universities in the Klang Valley participated in the study. Finding – Young employees have positive teamwork relationships with the older employees. They learned a lot from the older employees as the older employees are helpful in sharing their experiences in decision making. At the same time, the young employees receive positive feedback from the older employees. However, the older employees hardly compliment the young employees for their achievements. Research limitations/implications – The current findings provide implications for future organisational and intergenerational research since most communication investigations are Western-biased. Practical implications – The findings can help both the older and the young employees have a better understanding of communication at workplace. Each generation is shaped by its experiences, which brings a variety of strengths to the workforce. Originality/value – This study is unique because it examines an important issue which very little study has been conducted on the issue; the intergenerational communication in organisational setting in Asian perspectives. Keywords Intergenerational communication, Communicative teamwork, Mutual learning, Participative decision making, Older workers, Young employees, Interpersonal communication, Malaysia Paper type Research paper
format	Article
author	Wok, Saodah Hashim, Junaidah
author_facet	Wok, Saodah Hashim, Junaidah
author_sort	Wok, Saodah
title	Communicating and sharing working relationships with older employees
title_short	Communicating and sharing working relationships with older employees
title_full	Communicating and sharing working relationships with older employees
title_fullStr	Communicating and sharing working relationships with older employees
title_full_unstemmed	Communicating and sharing working relationships with older employees
title_sort	communicating and sharing working relationships with older employees
publisher	Emerald Group Publishing Limited
publishDate	2013
url	http://irep.iium.edu.my/30786/ http://irep.iium.edu.my/30786/1/Communicating_and_sharing_-_352013.pdf
first_indexed	2023-09-18T20:45:01Z
last_indexed	2023-09-18T20:45:01Z
_version_	1777409616919920640

Communicating and sharing working relationships with older employees

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