The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall

The development of GIS has progressed dramatically in recent years and its use has proliferated in government planning departments in Malaysia. The majority of the information utilised for planning activities such as development control has a geographical component. The argument is that creating a s...

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Main Authors:	Mohd. Hussain, Mohd. Ramzi, Johar, Foziah
Format:	Article
Language:	English
Published:	MIP 2010
Subjects:	G Geography (General)
Online Access:	http://irep.iium.edu.my/2911/ http://irep.iium.edu.my/2911/ http://irep.iium.edu.my/2911/1/The_Socio-Technical_Factors_in_the_Use_of_GIS_at_the_Planning_Departments_of_the_Kuala_Lumpur_City_Hall.pdf

id	iium-2911
recordtype	eprints
spelling	iium-29112016-04-17T10:49:59Z http://irep.iium.edu.my/2911/ The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall Mohd. Hussain, Mohd. Ramzi Johar, Foziah G Geography (General) The development of GIS has progressed dramatically in recent years and its use has proliferated in government planning departments in Malaysia. The majority of the information utilised for planning activities such as development control has a geographical component. The argument is that creating a successful GIS within planning organisation must be seen from a socio-technical rather than just a technical perspective. This paper presents an investigation on the use of GIS technology, specifically at the Department of Urban Planning (DUP) and the Master Plan Department (MPD) in the Kuala Lumpur City Hall (KLCH) Malaysia. The paper employed a combination of a case study, a semi-structured interview, and a survey questionnaire and observations of the activities of the department. The findings demonstrate that the skill, knowledge and training influence the planning staff to use GIS effectively. It is proved that the manner in which these factors interact with the GIS determines the processes which affect the utilisation process of automated systems. The paper concludes that a situation of mutual dependency whereby the socio-technical factors influence the utilisation of GIS and, at the same time, the technology has various impacts in terms of benefits and problems on the planning departments and staff involved. Thus, the identification of the socio-technical factors and the manner in which the users interact enables greater understanding of the processes affecting the effective use of GIS at the DUP and MPD, KLCH. MIP 2010 Article PeerReviewed application/pdf en http://irep.iium.edu.my/2911/1/The_Socio-Technical_Factors_in_the_Use_of_GIS_at_the_Planning_Departments_of_the_Kuala_Lumpur_City_Hall.pdf Mohd. Hussain, Mohd. Ramzi and Johar, Foziah (2010) The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall. Journal of the Malaysian Institute of Planners, 8. pp. 69-103. ISSN 1675-6215 http://www.mip.org.my/
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	G Geography (General)
spellingShingle	G Geography (General) Mohd. Hussain, Mohd. Ramzi Johar, Foziah The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall
description	The development of GIS has progressed dramatically in recent years and its use has proliferated in government planning departments in Malaysia. The majority of the information utilised for planning activities such as development control has a geographical component. The argument is that creating a successful GIS within planning organisation must be seen from a socio-technical rather than just a technical perspective. This paper presents an investigation on the use of GIS technology, specifically at the Department of Urban Planning (DUP) and the Master Plan Department (MPD) in the Kuala Lumpur City Hall (KLCH) Malaysia. The paper employed a combination of a case study, a semi-structured interview, and a survey questionnaire and observations of the activities of the department. The findings demonstrate that the skill, knowledge and training influence the planning staff to use GIS effectively. It is proved that the manner in which these factors interact with the GIS determines the processes which affect the utilisation process of automated systems. The paper concludes that a situation of mutual dependency whereby the socio-technical factors influence the utilisation of GIS and, at the same time, the technology has various impacts in terms of benefits and problems on the planning departments and staff involved. Thus, the identification of the socio-technical factors and the manner in which the users interact enables greater understanding of the processes affecting the effective use of GIS at the DUP and MPD, KLCH.
format	Article
author	Mohd. Hussain, Mohd. Ramzi Johar, Foziah
author_facet	Mohd. Hussain, Mohd. Ramzi Johar, Foziah
author_sort	Mohd. Hussain, Mohd. Ramzi
title	The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall
title_short	The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall
title_full	The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall
title_fullStr	The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall
title_full_unstemmed	The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall
title_sort	socio-technical factors in the use of gis at the planning departments of the kuala lumpur city hall
publisher	MIP
publishDate	2010
url	http://irep.iium.edu.my/2911/ http://irep.iium.edu.my/2911/ http://irep.iium.edu.my/2911/1/The_Socio-Technical_Factors_in_the_Use_of_GIS_at_the_Planning_Departments_of_the_Kuala_Lumpur_City_Hall.pdf
first_indexed	2023-09-18T20:10:35Z
last_indexed	2023-09-18T20:10:35Z
_version_	1777407451141767168

The socio-technical factors in the use of GIS at the Planning Departments of the Kuala Lumpur City Hall

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