An integrative approach to inter-organizational system implementation and evaluation: the case of government to business

Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, red...

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Main Authors:	Kassim, Erne Suzila, Hussin, Husnayati
Format:	Article
Language:	English
Published:	IBIMA Publishing 2010
Subjects:	T173.2 Technological change
Online Access:	http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/1/IBIMA_comm_2010.pdf

id	iium-2854
recordtype	eprints
spelling	iium-28542012-01-27T01:30:37Z http://irep.iium.edu.my/2854/ An integrative approach to inter-organizational system implementation and evaluation: the case of government to business Kassim, Erne Suzila Hussin, Husnayati T173.2 Technological change Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, reduced costs and improved process. However, although a rich body of literature exists regarding G2B, there is a lack of empirical research finding in understanding the system from multiple stakeholders’ perspectives. Hence, using a qualitative case study research approach, we seek to understand the inter-organizational system motivations, issues and challenges for its implementation and success evaluation from the context of system sponsor, government agencies and business organizations. Using the Malaysian background, a specific G2B system is being investigated which is the public e-procurement system. Discussion of the case findings is offered and implications of the study are explained. Keywords: inter-organizational system, government-to-business, public e-procurement system. IBIMA Publishing 2010 Article PeerReviewed application/pdf en http://irep.iium.edu.my/2854/1/IBIMA_comm_2010.pdf Kassim, Erne Suzila and Hussin, Husnayati (2010) An integrative approach to inter-organizational system implementation and evaluation: the case of government to business. Communications of the IBIMA. pp. 1-12. ISSN 1943-7765 http://www.ibimapublishing.com/journals/CIBIMA/2010/694811/694811.pdf 10.5171/2010.694811
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	T173.2 Technological change
spellingShingle	T173.2 Technological change Kassim, Erne Suzila Hussin, Husnayati An integrative approach to inter-organizational system implementation and evaluation: the case of government to business
description	Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, reduced costs and improved process. However, although a rich body of literature exists regarding G2B, there is a lack of empirical research finding in understanding the system from multiple stakeholders’ perspectives. Hence, using a qualitative case study research approach, we seek to understand the inter-organizational system motivations, issues and challenges for its implementation and success evaluation from the context of system sponsor, government agencies and business organizations. Using the Malaysian background, a specific G2B system is being investigated which is the public e-procurement system. Discussion of the case findings is offered and implications of the study are explained. Keywords: inter-organizational system, government-to-business, public e-procurement system.
format	Article
author	Kassim, Erne Suzila Hussin, Husnayati
author_facet	Kassim, Erne Suzila Hussin, Husnayati
author_sort	Kassim, Erne Suzila
title	An integrative approach to inter-organizational system implementation and evaluation: the case of government to business
title_short	An integrative approach to inter-organizational system implementation and evaluation: the case of government to business
title_full	An integrative approach to inter-organizational system implementation and evaluation: the case of government to business
title_fullStr	An integrative approach to inter-organizational system implementation and evaluation: the case of government to business
title_full_unstemmed	An integrative approach to inter-organizational system implementation and evaluation: the case of government to business
title_sort	integrative approach to inter-organizational system implementation and evaluation: the case of government to business
publisher	IBIMA Publishing
publishDate	2010
url	http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/1/IBIMA_comm_2010.pdf
first_indexed	2023-09-18T20:10:31Z
last_indexed	2023-09-18T20:10:31Z
_version_	1777407446423175168

An integrative approach to inter-organizational system implementation and evaluation: the case of government to business

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