An integrative approach to inter-organizational system implementation and evaluation: the case of government to business
Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, red...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
IBIMA Publishing
2010
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/ http://irep.iium.edu.my/2854/1/IBIMA_comm_2010.pdf |
| Summary: | Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, reduced costs and improved process. However, although a rich body of literature exists regarding G2B, there is a lack of empirical research finding in understanding the system from multiple
stakeholders’ perspectives. Hence, using a qualitative case study research approach, we seek to understand the inter-organizational system motivations, issues and challenges for its implementation and success evaluation from the context of system sponsor, government agencies
and business organizations. Using the Malaysian background, a specific G2B system is being
investigated which is the public e-procurement system. Discussion of the case findings is offered
and implications of the study are explained.
Keywords: inter-organizational system, government-to-business, public e-procurement system.
|
|---|