HCI practice in Malaysia : a reflection of ICT professionals' perspective

Although Human Computer Interaction (HCI) has been practiced by Western countries over the last 40 years, very little is known about how HCI is being incorporated in Malaysian practices. We undertook a 12-week ethnographical study aimed at revealing HCI perceptions at different managerial levels in...

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Main Authors:	Hussein, Idyawati, Mahmud, Murni, Yeo, Alvin W
Format:	Conference or Workshop Item
Language:	English
Published:	2010
Subjects:	T58.5 Information technology
Online Access:	http://irep.iium.edu.my/2757/ http://irep.iium.edu.my/2757/ http://irep.iium.edu.my/2757/1/HCI_Practise_in_Malaysia.pdf

id	iium-2757
recordtype	eprints
spelling	iium-27572012-08-23T02:25:01Z http://irep.iium.edu.my/2757/ HCI practice in Malaysia : a reflection of ICT professionals' perspective Hussein, Idyawati Mahmud, Murni Yeo, Alvin W T58.5 Information technology Although Human Computer Interaction (HCI) has been practiced by Western countries over the last 40 years, very little is known about how HCI is being incorporated in Malaysian practices. We undertook a 12-week ethnographical study aimed at revealing HCI perceptions at different managerial levels in Information and Communication Technology (ICT)departments and agencies in Malaysia. We describe and discuss the factor that either drive or impede technology managers towards HCI awareness, based on the nature of ICT-related/ software development in Malaysia. The result of the study indicates that the developers and corporations' overall perception of HCI is influenced by their national and organizational culture. The lack of emphasis on usable interface design and scarce information regarding user studies and evaluation are major concerns.Within this context of developing countries, the difficulty of creating HCI awareness and adopting usability may be due to the complexity of the government's bureaucracy system. We suggest that stakeholders and policy markers such as the Malaysian Communications and Multimedia Commission (MCMC)and the Malaysian Administrative Modernization and Management Planning Unit (MAMPU)are more relevant in influencing and/ or reinforcing the incorporation of JCI in the workplace and enhancing the usability of the products and software created in the organization at the managerial level. 2010 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/2757/1/HCI_Practise_in_Malaysia.pdf Hussein, Idyawati and Mahmud, Murni and Yeo, Alvin W (2010) HCI practice in Malaysia : a reflection of ICT professionals' perspective. In: International Information Technology Symposium 2010, 15th - 17th June, 2010, KLCC. http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?reload=true&punumber=5523828
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	T58.5 Information technology
spellingShingle	T58.5 Information technology Hussein, Idyawati Mahmud, Murni Yeo, Alvin W HCI practice in Malaysia : a reflection of ICT professionals' perspective
description	Although Human Computer Interaction (HCI) has been practiced by Western countries over the last 40 years, very little is known about how HCI is being incorporated in Malaysian practices. We undertook a 12-week ethnographical study aimed at revealing HCI perceptions at different managerial levels in Information and Communication Technology (ICT)departments and agencies in Malaysia. We describe and discuss the factor that either drive or impede technology managers towards HCI awareness, based on the nature of ICT-related/ software development in Malaysia. The result of the study indicates that the developers and corporations' overall perception of HCI is influenced by their national and organizational culture. The lack of emphasis on usable interface design and scarce information regarding user studies and evaluation are major concerns.Within this context of developing countries, the difficulty of creating HCI awareness and adopting usability may be due to the complexity of the government's bureaucracy system. We suggest that stakeholders and policy markers such as the Malaysian Communications and Multimedia Commission (MCMC)and the Malaysian Administrative Modernization and Management Planning Unit (MAMPU)are more relevant in influencing and/ or reinforcing the incorporation of JCI in the workplace and enhancing the usability of the products and software created in the organization at the managerial level.
format	Conference or Workshop Item
author	Hussein, Idyawati Mahmud, Murni Yeo, Alvin W
author_facet	Hussein, Idyawati Mahmud, Murni Yeo, Alvin W
author_sort	Hussein, Idyawati
title	HCI practice in Malaysia : a reflection of ICT professionals' perspective
title_short	HCI practice in Malaysia : a reflection of ICT professionals' perspective
title_full	HCI practice in Malaysia : a reflection of ICT professionals' perspective
title_fullStr	HCI practice in Malaysia : a reflection of ICT professionals' perspective
title_full_unstemmed	HCI practice in Malaysia : a reflection of ICT professionals' perspective
title_sort	hci practice in malaysia : a reflection of ict professionals' perspective
publishDate	2010
url	http://irep.iium.edu.my/2757/ http://irep.iium.edu.my/2757/ http://irep.iium.edu.my/2757/1/HCI_Practise_in_Malaysia.pdf
first_indexed	2023-09-18T20:10:22Z
last_indexed	2023-09-18T20:10:22Z
_version_	1777407437406470144

HCI practice in Malaysia : a reflection of ICT professionals' perspective

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