Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia

The value of buildings depends on the achievement of the maintenance invested in them. Building maintenance management engages getting maximum benefit from the investment made on the maintenance activities. Building maintenance in high rise commercial buildings in Malaysia is on the increase regardl...

Full description

Bibliographic Details
Main Authors:	Yahya, Mohamad Ridzuan, Ibrahim, Md. Najib
Format:	Article
Language:	English
Published:	Ontario International Development Agency 2012
Subjects:	TH3301 Maintenance and repair
Online Access:	http://irep.iium.edu.my/26801/ http://irep.iium.edu.my/26801/ http://irep.iium.edu.my/26801/1/paper-2012-3.pdf

id	iium-26801
recordtype	eprints
spelling	iium-268012012-11-21T00:17:32Z http://irep.iium.edu.my/26801/ Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia Yahya, Mohamad Ridzuan Ibrahim, Md. Najib TH3301 Maintenance and repair The value of buildings depends on the achievement of the maintenance invested in them. Building maintenance management engages getting maximum benefit from the investment made on the maintenance activities. Building maintenance in high rise commercial buildings in Malaysia is on the increase regardless of size, type, location, and ownership. This paper aims to develop a maintenance achievement index (MAI) to benchmark the performance of building maintenance from a number of key performance indicators (KPIs). Eleven high rise office buildings were investigated through randomly selection in Klang Valley, Malaysia. The research collected 110 respondents from in-house building maintenance personnel and outsourced consultant as well as contractors with managing and operating building maintenance activities experience of high rise commercial buildings through unstructured interviews. In addition, a maintenance achievement equation was formulated from the primary components analysis to generate a multiple score so as to show the level of achievement of building maintenance management. The findings of study had shown that building maintenance practitioners believe quality, safety, time, cost, functionality, and environmental friendliness can be considered as KPIs for building maintenance activities. A single index can also be computed from the maintenance achievement equation to apply different weightings to the respective KPI with different significance such that the performance of building maintenance managements can be compared. The idea of achievement remains unclear among building maintenance practitioners, which makes it complicated to measure whether the performance of a building maintenance management is accomplishment or failure. This research establishes the need to develop a MAI which can be a tool in order to measure and value on the whole performance of the building maintenance activities and compute the success model in a scientific approach in order to ensure the consistency of quality, safety, time, cost, functionality, and environmental Ontario International Development Agency 2012 Article PeerReviewed application/pdf en http://irep.iium.edu.my/26801/1/paper-2012-3.pdf Yahya, Mohamad Ridzuan and Ibrahim, Md. Najib (2012) Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia. OIDA International Journal of Sustainable Development, 4 (6). pp. 39-46. ISSN 1923-6662 (O), 1923-6654 (P) http://www.ontariointernational.org/publications.htm
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	TH3301 Maintenance and repair
spellingShingle	TH3301 Maintenance and repair Yahya, Mohamad Ridzuan Ibrahim, Md. Najib Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia
description	The value of buildings depends on the achievement of the maintenance invested in them. Building maintenance management engages getting maximum benefit from the investment made on the maintenance activities. Building maintenance in high rise commercial buildings in Malaysia is on the increase regardless of size, type, location, and ownership. This paper aims to develop a maintenance achievement index (MAI) to benchmark the performance of building maintenance from a number of key performance indicators (KPIs). Eleven high rise office buildings were investigated through randomly selection in Klang Valley, Malaysia. The research collected 110 respondents from in-house building maintenance personnel and outsourced consultant as well as contractors with managing and operating building maintenance activities experience of high rise commercial buildings through unstructured interviews. In addition, a maintenance achievement equation was formulated from the primary components analysis to generate a multiple score so as to show the level of achievement of building maintenance management. The findings of study had shown that building maintenance practitioners believe quality, safety, time, cost, functionality, and environmental friendliness can be considered as KPIs for building maintenance activities. A single index can also be computed from the maintenance achievement equation to apply different weightings to the respective KPI with different significance such that the performance of building maintenance managements can be compared. The idea of achievement remains unclear among building maintenance practitioners, which makes it complicated to measure whether the performance of a building maintenance management is accomplishment or failure. This research establishes the need to develop a MAI which can be a tool in order to measure and value on the whole performance of the building maintenance activities and compute the success model in a scientific approach in order to ensure the consistency of quality, safety, time, cost, functionality, and environmental
format	Article
author	Yahya, Mohamad Ridzuan Ibrahim, Md. Najib
author_facet	Yahya, Mohamad Ridzuan Ibrahim, Md. Najib
author_sort	Yahya, Mohamad Ridzuan
title	Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia
title_short	Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia
title_full	Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia
title_fullStr	Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia
title_full_unstemmed	Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia
title_sort	building maintenance achievement in high rise commercial building: a study in klang valley, malaysia
publisher	Ontario International Development Agency
publishDate	2012
url	http://irep.iium.edu.my/26801/ http://irep.iium.edu.my/26801/ http://irep.iium.edu.my/26801/1/paper-2012-3.pdf
first_indexed	2023-09-18T20:39:52Z
last_indexed	2023-09-18T20:39:52Z
_version_	1777409292888965120

Building maintenance achievement in high rise commercial building: a study in Klang Valley, Malaysia

Similar Items