The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia

Public transport routes and services are the vital movement agents in urban areas. Amongst issues of public transport performances are waiting time and transfer penalties incurred during multi-modal journey undertakings. This study has applied regression analysis on prolonged waiting time in order t...

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Main Authors:	Bachok, Syahriah, Mohamed Osman, Mariana, Khalid, Ummi Aqilah, Zainaldin, Mohd Faisal
Other Authors:	brebbia, c
Format:	Conference or Workshop Item
Language:	English
Published:	WIT Pres 2013
Subjects:	HE305 Urban transportation
Online Access:	http://irep.iium.edu.my/25962/ http://irep.iium.edu.my/25962/1/Syahriah_Bachok.pdf

id	iium-25962
recordtype	eprints
spelling	iium-259622014-10-14T04:20:35Z http://irep.iium.edu.my/25962/ The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia Bachok, Syahriah Mohamed Osman, Mariana Khalid, Ummi Aqilah Zainaldin, Mohd Faisal HE305 Urban transportation Public transport routes and services are the vital movement agents in urban areas. Amongst issues of public transport performances are waiting time and transfer penalties incurred during multi-modal journey undertakings. This study has applied regression analysis on prolonged waiting time in order to quantify passengers’ tolerance to inconsistencies in train departure and arrival times. Some 1000 users of KTM Komuter services, in Kuala Lumpur, Malaysia have participated in this study. The regression analysis model which is being developed shows that high tolerance to waiting time have been persistent among many commuters of the rail services. Several independent variables including socio-demographic and rail services characteristics have been found to have influenced this high level of tolerance. Other models have also been developed for variation to tolerance to punctuality (time arriving), modified ticketing systems, delays time, changing frequency, increased safety eleme n! ts, and convenience levels. The regression analysis results have shown that if these inefficiencies and inconsistencies are not addressed in a timely and systematic manner, public transport services will experience more dwindling numbers of passengers in the near future. The models developed, are deemed to be useful for the services operators and regulators since they are planning and developing various systems improvements in the coming years to encourage mode switching behaviours from private vehicles to public transport use. WIT Pres brebbia, c tomili, n mera, j ning, b 2013 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/25962/1/Syahriah_Bachok.pdf Bachok, Syahriah and Mohamed Osman, Mariana and Khalid, Ummi Aqilah and Zainaldin, Mohd Faisal (2013) The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia. In: 13th International Conference on Design and Operation in Railway Engineering 2012 (COMPRAIL 2012), 11-13 September 2012, New Forest, UK.
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HE305 Urban transportation
spellingShingle	HE305 Urban transportation Bachok, Syahriah Mohamed Osman, Mariana Khalid, Ummi Aqilah Zainaldin, Mohd Faisal The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia
description	Public transport routes and services are the vital movement agents in urban areas. Amongst issues of public transport performances are waiting time and transfer penalties incurred during multi-modal journey undertakings. This study has applied regression analysis on prolonged waiting time in order to quantify passengers’ tolerance to inconsistencies in train departure and arrival times. Some 1000 users of KTM Komuter services, in Kuala Lumpur, Malaysia have participated in this study. The regression analysis model which is being developed shows that high tolerance to waiting time have been persistent among many commuters of the rail services. Several independent variables including socio-demographic and rail services characteristics have been found to have influenced this high level of tolerance. Other models have also been developed for variation to tolerance to punctuality (time arriving), modified ticketing systems, delays time, changing frequency, increased safety eleme n! ts, and convenience levels. The regression analysis results have shown that if these inefficiencies and inconsistencies are not addressed in a timely and systematic manner, public transport services will experience more dwindling numbers of passengers in the near future. The models developed, are deemed to be useful for the services operators and regulators since they are planning and developing various systems improvements in the coming years to encourage mode switching behaviours from private vehicles to public transport use.
author2	brebbia, c
author_facet	brebbia, c Bachok, Syahriah Mohamed Osman, Mariana Khalid, Ummi Aqilah Zainaldin, Mohd Faisal
format	Conference or Workshop Item
author	Bachok, Syahriah Mohamed Osman, Mariana Khalid, Ummi Aqilah Zainaldin, Mohd Faisal
author_sort	Bachok, Syahriah
title	The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia
title_short	The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia
title_full	The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia
title_fullStr	The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia
title_full_unstemmed	The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia
title_sort	application of regression analysis on users tolerance to prolonged waiting time: the case of ktm komuter services of malaysia
publisher	WIT Pres
publishDate	2013
url	http://irep.iium.edu.my/25962/ http://irep.iium.edu.my/25962/1/Syahriah_Bachok.pdf
first_indexed	2023-09-18T20:38:42Z
last_indexed	2023-09-18T20:38:42Z
_version_	1777409219977281536

The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia

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