Investigation of Malaysian higher education quality culture and workforce performance

Purpose – The purpose of this study is to examine the relationship between the quality culture and workforce performance in the Malaysian higher education sector. The study also aims to test and validate the psychometric properties of the quality culture and workforce performance instruments us...

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Main Authors:	Mohd Ali, Hairuddin, Musah, Mohammed Borhandden
Format:	Article
Language:	English
Published:	Emerald 2012
Subjects:	LB2300 Higher Education
Online Access:	http://irep.iium.edu.my/25411/ http://irep.iium.edu.my/25411/ http://irep.iium.edu.my/25411/ http://irep.iium.edu.my/25411/1/Investigation_of.pdf

id	iium-25411
recordtype	eprints
spelling	iium-254112012-12-14T10:55:14Z http://irep.iium.edu.my/25411/ Investigation of Malaysian higher education quality culture and workforce performance Mohd Ali, Hairuddin Musah, Mohammed Borhandden LB2300 Higher Education Purpose – The purpose of this study is to examine the relationship between the quality culture and workforce performance in the Malaysian higher education sector. The study also aims to test and validate the psychometric properties of the quality culture and workforce performance instruments used in the study. Design/methodology/approach – A total of 267 academic staff from the International Islamic University Malaysia completed the survey questionnaires. A principal component analysis (PCA) technique was performed to extract the underlying factors, followed by the application of confirmatory factor analysis (CFA) to test factorial validity of the constructs. Findings – The analysis yielded a nine-factor-indexed quality culture construct, while the workforce construct constituted two factors. The findings of the study postulate statistically significant correlation between quality culture and workforce performance. Practical implications – The findings of the study suggest that a quality culture initiative can be used effectively in the context of the Malaysian higher education sector to enhance academic staff performance. Originality/value – The results are important since there have been few published studies on quality culture that examine its effects on academic staff performance in the Malaysian higher education sector. Keywords Quality culture, Malaysia, Workforce performance, Higher education,Psychometric properties Emerald 2012 Article PeerReviewed application/pdf en http://irep.iium.edu.my/25411/1/Investigation_of.pdf Mohd Ali, Hairuddin and Musah, Mohammed Borhandden (2012) Investigation of Malaysian higher education quality culture and workforce performance. Quality Assurance in Education, 20 (3). pp. 289-309. ISSN 0968-4883 http://www.emeraldinsight.com/journals.htm?articleid=17027051 10.1108/09684881211240330
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	LB2300 Higher Education
spellingShingle	LB2300 Higher Education Mohd Ali, Hairuddin Musah, Mohammed Borhandden Investigation of Malaysian higher education quality culture and workforce performance
description	Purpose – The purpose of this study is to examine the relationship between the quality culture and workforce performance in the Malaysian higher education sector. The study also aims to test and validate the psychometric properties of the quality culture and workforce performance instruments used in the study. Design/methodology/approach – A total of 267 academic staff from the International Islamic University Malaysia completed the survey questionnaires. A principal component analysis (PCA) technique was performed to extract the underlying factors, followed by the application of confirmatory factor analysis (CFA) to test factorial validity of the constructs. Findings – The analysis yielded a nine-factor-indexed quality culture construct, while the workforce construct constituted two factors. The findings of the study postulate statistically significant correlation between quality culture and workforce performance. Practical implications – The findings of the study suggest that a quality culture initiative can be used effectively in the context of the Malaysian higher education sector to enhance academic staff performance. Originality/value – The results are important since there have been few published studies on quality culture that examine its effects on academic staff performance in the Malaysian higher education sector. Keywords Quality culture, Malaysia, Workforce performance, Higher education,Psychometric properties
format	Article
author	Mohd Ali, Hairuddin Musah, Mohammed Borhandden
author_facet	Mohd Ali, Hairuddin Musah, Mohammed Borhandden
author_sort	Mohd Ali, Hairuddin
title	Investigation of Malaysian higher education quality culture and workforce performance
title_short	Investigation of Malaysian higher education quality culture and workforce performance
title_full	Investigation of Malaysian higher education quality culture and workforce performance
title_fullStr	Investigation of Malaysian higher education quality culture and workforce performance
title_full_unstemmed	Investigation of Malaysian higher education quality culture and workforce performance
title_sort	investigation of malaysian higher education quality culture and workforce performance
publisher	Emerald
publishDate	2012
url	http://irep.iium.edu.my/25411/ http://irep.iium.edu.my/25411/ http://irep.iium.edu.my/25411/ http://irep.iium.edu.my/25411/1/Investigation_of.pdf
first_indexed	2023-09-18T20:37:55Z
last_indexed	2023-09-18T20:37:55Z
_version_	1777409170762366976

Investigation of Malaysian higher education quality culture and workforce performance

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