Top management commitment towards quality management in the context of Malaysian construction organizations

Top management commitment towards quality management is generally perceived as one of the key factors in determining its success. It has been observed that the local construction industry is facing a lot of quality issues. In relation to this, the authors are trying to perceive quality management in...

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Main Authors:	Tan, Chin Keng, Abdul Rahman, Hamzah
Format:	Conference or Workshop Item
Language:	English
Published:	2008
Subjects:	HD28 Management. Industrial Management
Online Access:	http://irep.iium.edu.my/2310/ http://irep.iium.edu.my/2310/1/CIBW112Paper39.pdf

id	iium-2310
recordtype	eprints
spelling	iium-23102016-02-15T00:58:23Z http://irep.iium.edu.my/2310/ Top management commitment towards quality management in the context of Malaysian construction organizations Tan, Chin Keng Abdul Rahman, Hamzah HD28 Management. Industrial Management Top management commitment towards quality management is generally perceived as one of the key factors in determining its success. It has been observed that the local construction industry is facing a lot of quality issues. In relation to this, the authors are trying to perceive quality management in the context of Malaysian construction industry from the perspective of top management commitment. The research aims to identify the constructs of commitment from literatures and explore the top management commitment towards quality management in building construction projects based on the constructs identified in the context of Malaysian construction organizations. Survey samples were drawn from the construction organizations of G5, G6, and G7 registered with the Construction Industry Development Board (CIDB) Malaysia. Research findings show that the top management of construction organizations is generally committed to quality management implementation from the perspectives of quality goals, efforts, involvement and attitude to change. Nevertheless, there are some areas which need to be improved. Firstly, quality is still lacking in terms of its importance in the mentality of the top management compared to cost and time and secondly, resources allocation should be further increased to a more satisfactory level. 2008-11-21 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/2310/1/CIBW112Paper39.pdf Tan, Chin Keng and Abdul Rahman, Hamzah (2008) Top management commitment towards quality management in the context of Malaysian construction organizations. In: International Conference on Multi-National Construction Projects, 21 - 23 November, 2008, Shanghai, China.
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HD28 Management. Industrial Management
spellingShingle	HD28 Management. Industrial Management Tan, Chin Keng Abdul Rahman, Hamzah Top management commitment towards quality management in the context of Malaysian construction organizations
description	Top management commitment towards quality management is generally perceived as one of the key factors in determining its success. It has been observed that the local construction industry is facing a lot of quality issues. In relation to this, the authors are trying to perceive quality management in the context of Malaysian construction industry from the perspective of top management commitment. The research aims to identify the constructs of commitment from literatures and explore the top management commitment towards quality management in building construction projects based on the constructs identified in the context of Malaysian construction organizations. Survey samples were drawn from the construction organizations of G5, G6, and G7 registered with the Construction Industry Development Board (CIDB) Malaysia. Research findings show that the top management of construction organizations is generally committed to quality management implementation from the perspectives of quality goals, efforts, involvement and attitude to change. Nevertheless, there are some areas which need to be improved. Firstly, quality is still lacking in terms of its importance in the mentality of the top management compared to cost and time and secondly, resources allocation should be further increased to a more satisfactory level.
format	Conference or Workshop Item
author	Tan, Chin Keng Abdul Rahman, Hamzah
author_facet	Tan, Chin Keng Abdul Rahman, Hamzah
author_sort	Tan, Chin Keng
title	Top management commitment towards quality management in the context of Malaysian construction organizations
title_short	Top management commitment towards quality management in the context of Malaysian construction organizations
title_full	Top management commitment towards quality management in the context of Malaysian construction organizations
title_fullStr	Top management commitment towards quality management in the context of Malaysian construction organizations
title_full_unstemmed	Top management commitment towards quality management in the context of Malaysian construction organizations
title_sort	top management commitment towards quality management in the context of malaysian construction organizations
publishDate	2008
url	http://irep.iium.edu.my/2310/ http://irep.iium.edu.my/2310/1/CIBW112Paper39.pdf
first_indexed	2023-09-18T20:09:52Z
last_indexed	2023-09-18T20:09:52Z
_version_	1777407405736329216

Top management commitment towards quality management in the context of Malaysian construction organizations

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