A study on top management commitment and ISO 9000 certification

The research aims to determine the level of top management commitment towards quality management and whether there is significant difference on top management commitment towards quality management implementation between construction organizations with and without ISO 9000 certification. The research...

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Bibliographic Details
Main Author:	Tan, Chin Keng
Format:	Conference or Workshop Item
Language:	English
Published:	2010
Subjects:	HD28 Management. Industrial Management
Online Access:	http://irep.iium.edu.my/2286/ http://irep.iium.edu.my/2286/ http://irep.iium.edu.my/2286/1/RCEE%26RHEd2010_TanChinKengID113_.pdf

id	iium-2286
recordtype	eprints
spelling	iium-22862011-10-04T04:12:23Z http://irep.iium.edu.my/2286/ A study on top management commitment and ISO 9000 certification Tan, Chin Keng HD28 Management. Industrial Management The research aims to determine the level of top management commitment towards quality management and whether there is significant difference on top management commitment towards quality management implementation between construction organizations with and without ISO 9000 certification. The research methodology of questionnaire survey is applied in data collection for the research, the data is analysed with the descriptive statistics and hypothesis testing. Research findings indicate that the top management of a construction organization is generally committed to the implementation of quality management from perspectives of quality goals, efforts, involvement, attitude to change and resources allocation. However, it is also found that the top management does not place quality as the priority against the factor of cost and time. In addition, there is not conclusive finding indicating difference on top management commitment towards quality management implementation between ISO 9000 certified and non-ISO 9000 certified organizations. 2010-06-07 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/2286/1/RCEE%26RHEd2010_TanChinKengID113_.pdf Tan, Chin Keng (2010) A study on top management commitment and ISO 9000 certification. In: 3rd Regional Conference on Engineering Education (RCEE 2010) and Research in Higher Education 2010 (RHEd 2010), 7 - 9 June, 2010, Kuching, Sarawak. http://seminar.spaceutm.edu.my/rceerhed2010/
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HD28 Management. Industrial Management
spellingShingle	HD28 Management. Industrial Management Tan, Chin Keng A study on top management commitment and ISO 9000 certification
description	The research aims to determine the level of top management commitment towards quality management and whether there is significant difference on top management commitment towards quality management implementation between construction organizations with and without ISO 9000 certification. The research methodology of questionnaire survey is applied in data collection for the research, the data is analysed with the descriptive statistics and hypothesis testing. Research findings indicate that the top management of a construction organization is generally committed to the implementation of quality management from perspectives of quality goals, efforts, involvement, attitude to change and resources allocation. However, it is also found that the top management does not place quality as the priority against the factor of cost and time. In addition, there is not conclusive finding indicating difference on top management commitment towards quality management implementation between ISO 9000 certified and non-ISO 9000 certified organizations.
format	Conference or Workshop Item
author	Tan, Chin Keng
author_facet	Tan, Chin Keng
author_sort	Tan, Chin Keng
title	A study on top management commitment and ISO 9000 certification
title_short	A study on top management commitment and ISO 9000 certification
title_full	A study on top management commitment and ISO 9000 certification
title_fullStr	A study on top management commitment and ISO 9000 certification
title_full_unstemmed	A study on top management commitment and ISO 9000 certification
title_sort	study on top management commitment and iso 9000 certification
publishDate	2010
url	http://irep.iium.edu.my/2286/ http://irep.iium.edu.my/2286/ http://irep.iium.edu.my/2286/1/RCEE%26RHEd2010_TanChinKengID113_.pdf
first_indexed	2023-09-18T20:09:50Z
last_indexed	2023-09-18T20:09:50Z
_version_	1777407403435753472

A study on top management commitment and ISO 9000 certification

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