Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council

The study examined the effect of quality leadership on the management and administration of Pusat Pungutan Zakat (PPZ) on zakat collection. The study used qualitative (personal interview) and quantitative (survey) and it was conducted within three months. Respondents for the personal interview co...

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Main Author: Mhd. Sarif, Suhaimi
Format: Conference or Workshop Item
Language:English
Published: 2010
Subjects:
Online Access:http://irep.iium.edu.my/22680/
http://irep.iium.edu.my/22680/1/235-236.pdf
id iium-22680
recordtype eprints
spelling iium-226802012-03-20T02:55:30Z http://irep.iium.edu.my/22680/ Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council Mhd. Sarif, Suhaimi HJ Public Finance The study examined the effect of quality leadership on the management and administration of Pusat Pungutan Zakat (PPZ) on zakat collection. The study used qualitative (personal interview) and quantitative (survey) and it was conducted within three months. Respondents for the personal interview comprised senior executives of PPZ. The results from the personal interview were used to develop questionnaire. The results from the personal interview indicated that monetary benefits, friendly customer service, good working environment and organizational image are very important factors for an effective leadership. The questionnaire was administered on officers and staff of PPZ, zakat payers and prospective zakat payers. The survey results also confirmed the four factors for effective quality leadership. The study suggests the future research to expand the scope and depth of effective leadership factors and also to include other zakat collection centres in Malaysia. 2010 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/22680/1/235-236.pdf Mhd. Sarif, Suhaimi (2010) Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council. In: IIUM Research, Innovation & Invention Exhibition (IRIIE 2010), 26 - 27 January 2010, Kuala Lumpur.
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HJ Public Finance
spellingShingle HJ Public Finance
Mhd. Sarif, Suhaimi
Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council
description The study examined the effect of quality leadership on the management and administration of Pusat Pungutan Zakat (PPZ) on zakat collection. The study used qualitative (personal interview) and quantitative (survey) and it was conducted within three months. Respondents for the personal interview comprised senior executives of PPZ. The results from the personal interview were used to develop questionnaire. The results from the personal interview indicated that monetary benefits, friendly customer service, good working environment and organizational image are very important factors for an effective leadership. The questionnaire was administered on officers and staff of PPZ, zakat payers and prospective zakat payers. The survey results also confirmed the four factors for effective quality leadership. The study suggests the future research to expand the scope and depth of effective leadership factors and also to include other zakat collection centres in Malaysia.
format Conference or Workshop Item
author Mhd. Sarif, Suhaimi
author_facet Mhd. Sarif, Suhaimi
author_sort Mhd. Sarif, Suhaimi
title Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council
title_short Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council
title_full Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council
title_fullStr Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council
title_full_unstemmed Enhancing corporate leadership of zakat management and administration in Malaysia: the effect of quality leadership on management and administration of Pusat Pungutan Zakat, Federal Territory Islamic Council
title_sort enhancing corporate leadership of zakat management and administration in malaysia: the effect of quality leadership on management and administration of pusat pungutan zakat, federal territory islamic council
publishDate 2010
url http://irep.iium.edu.my/22680/
http://irep.iium.edu.my/22680/1/235-236.pdf
first_indexed 2023-09-18T20:34:31Z
last_indexed 2023-09-18T20:34:31Z
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