The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates

IT changes very quickly and influences business, industry and the public in an enormous manner. The issue of IT outsourcing (ITO) impact on IT workforce has been discussed widely in many developed countries so much so that the concerns have been tense in that more IT jobs will be transferred to de...

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Main Authors:	Ahlan, Abdul Rahman, Arshad, Yusri, Suhaimi, Mohd Adam, Hussin, Husnayati
Format:	Article
Language:	English
Published:	World Scientific and Engineering Academy and Society 2010
Subjects:	HD Industries. Land use. Labor T58.5 Information technology
Online Access:	http://irep.iium.edu.my/1375/ http://irep.iium.edu.my/1375/ http://irep.iium.edu.my/1375/1/89-744_WSEASTRANSACTIONCOMPUTERS2010.pdf

id	iium-1375
recordtype	eprints
spelling	iium-13752011-09-13T04:31:51Z http://irep.iium.edu.my/1375/ The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates Ahlan, Abdul Rahman Arshad, Yusri Suhaimi, Mohd Adam Hussin, Husnayati HD Industries. Land use. Labor T58.5 Information technology IT changes very quickly and influences business, industry and the public in an enormous manner. The issue of IT outsourcing (ITO) impact on IT workforce has been discussed widely in many developed countries so much so that the concerns have been tense in that more IT jobs will be transferred to developing countries which provide IT outsourcing services. In addition, with the growth of IT outsourcing and emerging new outsourcing business models such as utility demand, application service provider, business process outsourcing, offshore outsourcing and many more servicing different industry vertical sectors increase the demand for multiple IT skills and capabilities of IT workforce. In this study, we review relevant literature, newspapers and non-academic articles, websites of companies, governments and nongovernmental organisations and others. An outsourcing Malaysia (OM) CEO roundtable discussion is also held to get inputs from the practitioners on the topic. In addition, we seek in-depth insights from seven senior executive managements in service provider firms on the skill sets requirements of fresh IT graduates to fulfill the market needs of IT outsourcing in Malaysia. The four-member research team found that technical, soft and problem-solving skills are the main concerns raised by the key informants. This is in line with the literature review and also the present higher education policy concerns by the Malaysia government. Keywords: Malaysia, IT outsourcing, skill-sets, workforce, curriculum, developing country World Scientific and Engineering Academy and Society 2010-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/1375/1/89-744_WSEASTRANSACTIONCOMPUTERS2010.pdf Ahlan, Abdul Rahman and Arshad, Yusri and Suhaimi, Mohd Adam and Hussin, Husnayati (2010) The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates. WSEAS Transactions on Computers, 9 (7). pp. 738-747. ISSN 1109-2750 http://www.worldses.org/journals/
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HD Industries. Land use. Labor T58.5 Information technology
spellingShingle	HD Industries. Land use. Labor T58.5 Information technology Ahlan, Abdul Rahman Arshad, Yusri Suhaimi, Mohd Adam Hussin, Husnayati The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates
description	IT changes very quickly and influences business, industry and the public in an enormous manner. The issue of IT outsourcing (ITO) impact on IT workforce has been discussed widely in many developed countries so much so that the concerns have been tense in that more IT jobs will be transferred to developing countries which provide IT outsourcing services. In addition, with the growth of IT outsourcing and emerging new outsourcing business models such as utility demand, application service provider, business process outsourcing, offshore outsourcing and many more servicing different industry vertical sectors increase the demand for multiple IT skills and capabilities of IT workforce. In this study, we review relevant literature, newspapers and non-academic articles, websites of companies, governments and nongovernmental organisations and others. An outsourcing Malaysia (OM) CEO roundtable discussion is also held to get inputs from the practitioners on the topic. In addition, we seek in-depth insights from seven senior executive managements in service provider firms on the skill sets requirements of fresh IT graduates to fulfill the market needs of IT outsourcing in Malaysia. The four-member research team found that technical, soft and problem-solving skills are the main concerns raised by the key informants. This is in line with the literature review and also the present higher education policy concerns by the Malaysia government. Keywords: Malaysia, IT outsourcing, skill-sets, workforce, curriculum, developing country
format	Article
author	Ahlan, Abdul Rahman Arshad, Yusri Suhaimi, Mohd Adam Hussin, Husnayati
author_facet	Ahlan, Abdul Rahman Arshad, Yusri Suhaimi, Mohd Adam Hussin, Husnayati
author_sort	Ahlan, Abdul Rahman
title	The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates
title_short	The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates
title_full	The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates
title_fullStr	The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates
title_full_unstemmed	The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates
title_sort	malaysia it outsourcing industry skill-sets requirements of future it graduates
publisher	World Scientific and Engineering Academy and Society
publishDate	2010
url	http://irep.iium.edu.my/1375/ http://irep.iium.edu.my/1375/ http://irep.iium.edu.my/1375/1/89-744_WSEASTRANSACTIONCOMPUTERS2010.pdf
first_indexed	2023-09-18T20:08:41Z
last_indexed	2023-09-18T20:08:41Z
_version_	1777407330982297600

The Malaysia IT Outsourcing industry skill-sets requirements of future IT graduates

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