Electronic transaction of internet banking and its perception of Malaysian online customers

The purpose of this research is to find out significant factors of consumers’ perception on e-banking transaction by Malaysian bank consumers. The study utilizes a combination of theoretical frameworks and quantitative techniques o testify the statistical relationships between consumer perceptions o...

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Main Authors: Haque, A. K. M. Ahasanul, Tarofder, Arun Kumar, Rahman, Sabbir, Raquib, Md. Abdur
Format: Article
Language:English
Published: Academic Journals 2009
Subjects:
Online Access:http://irep.iium.edu.my/1347/
http://irep.iium.edu.my/1347/
http://irep.iium.edu.my/1347/1/Electronic_Transaction_for_Internet_Banking_and_its_Perception_to_Malaysian_online_Customers.pdf
id iium-1347
recordtype eprints
spelling iium-13472011-08-09T04:22:24Z http://irep.iium.edu.my/1347/ Electronic transaction of internet banking and its perception of Malaysian online customers Haque, A. K. M. Ahasanul Tarofder, Arun Kumar Rahman, Sabbir Raquib, Md. Abdur HG1501 Banking The purpose of this research is to find out significant factors of consumers’ perception on e-banking transaction by Malaysian bank consumers. The study utilizes a combination of theoretical frameworks and quantitative techniques o testify the statistical relationships between consumer perceptions on e-banking transaction. Meanwhile factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter structural equation mode (SEM) was estimated to anticipate the effects of the explanatory variables. This study shows that only protected transaction, have significant impact on consumers’ perception about e-banking security, followed by service quality and regulatory frame work issues. This study is the first that seeks to ascertain the insight into e-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research. Therefore, this study thus sets an important benchmark for further research in the area. Academic Journals 2009-06 Article PeerReviewed application/pdf en http://irep.iium.edu.my/1347/1/Electronic_Transaction_for_Internet_Banking_and_its_Perception_to_Malaysian_online_Customers.pdf Haque, A. K. M. Ahasanul and Tarofder, Arun Kumar and Rahman, Sabbir and Raquib, Md. Abdur (2009) Electronic transaction of internet banking and its perception of Malaysian online customers. African Journal of Business Management, 3. pp. 248-259. ISSN 1993-8233 http://www.academicjournals.org/AJBM/abstracts/abstracts/abstracts2009/June/Haque%20et%20al..htm
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HG1501 Banking
spellingShingle HG1501 Banking
Haque, A. K. M. Ahasanul
Tarofder, Arun Kumar
Rahman, Sabbir
Raquib, Md. Abdur
Electronic transaction of internet banking and its perception of Malaysian online customers
description The purpose of this research is to find out significant factors of consumers’ perception on e-banking transaction by Malaysian bank consumers. The study utilizes a combination of theoretical frameworks and quantitative techniques o testify the statistical relationships between consumer perceptions on e-banking transaction. Meanwhile factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter structural equation mode (SEM) was estimated to anticipate the effects of the explanatory variables. This study shows that only protected transaction, have significant impact on consumers’ perception about e-banking security, followed by service quality and regulatory frame work issues. This study is the first that seeks to ascertain the insight into e-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research. Therefore, this study thus sets an important benchmark for further research in the area.
format Article
author Haque, A. K. M. Ahasanul
Tarofder, Arun Kumar
Rahman, Sabbir
Raquib, Md. Abdur
author_facet Haque, A. K. M. Ahasanul
Tarofder, Arun Kumar
Rahman, Sabbir
Raquib, Md. Abdur
author_sort Haque, A. K. M. Ahasanul
title Electronic transaction of internet banking and its perception of Malaysian online customers
title_short Electronic transaction of internet banking and its perception of Malaysian online customers
title_full Electronic transaction of internet banking and its perception of Malaysian online customers
title_fullStr Electronic transaction of internet banking and its perception of Malaysian online customers
title_full_unstemmed Electronic transaction of internet banking and its perception of Malaysian online customers
title_sort electronic transaction of internet banking and its perception of malaysian online customers
publisher Academic Journals
publishDate 2009
url http://irep.iium.edu.my/1347/
http://irep.iium.edu.my/1347/
http://irep.iium.edu.my/1347/1/Electronic_Transaction_for_Internet_Banking_and_its_Perception_to_Malaysian_online_Customers.pdf
first_indexed 2023-09-18T20:08:37Z
last_indexed 2023-09-18T20:08:37Z
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