Analysis and application of an outsourcing risk framework

There is much reported research on risk, and risk management but research on strategic IT system development outsourcing risk, from the client perspective, remains unclear. A literature-based conceptual risk framework for strategic IT system development outsourcing from the client perspective has be...

Full description

Bibliographic Details
Main Authors:	Abdullah, Lili Marziana, Verner, June M.
Format:	Article
Language:	English
Published:	Elsevier 2012
Subjects:	T Technology (General)
Online Access:	http://irep.iium.edu.my/12943/ http://irep.iium.edu.my/12943/ http://irep.iium.edu.my/12943/ http://irep.iium.edu.my/12943/1/Analysis_and_application_of_an_outsourcing.pdf

id	iium-12943
recordtype	eprints
spelling	iium-129432014-06-02T07:55:53Z http://irep.iium.edu.my/12943/ Analysis and application of an outsourcing risk framework Abdullah, Lili Marziana Verner, June M. T Technology (General) There is much reported research on risk, and risk management but research on strategic IT system development outsourcing risk, from the client perspective, remains unclear. A literature-based conceptual risk framework for strategic IT system development outsourcing from the client perspective has been developed. We then investigate, (1) critical client risks for strategic IT system development outsourcing projects, and (2) the most common critical client risk factors for such projects. In order to identify any serious omissions in our framework an initial validation of the risk framework is provided through a review of nine published cases of unsuccessful strategic IT system development outsourcing projects. The risks critical to a client are associated with complexity, contract, execution, financial, legal, the organizational environment, planning and control, scope and requirements, the team, and the user. Risks manifest in all nine published cases, include (1) complexity and (2) the team. Three risk factors not previously identified in the initial framework are included in a revised framework. The risk framework assisted us in identifying a number of critical risk factors affecting the outcome of strategic IT system development outsourcing projects. Elsevier 2012-08 Article PeerReviewed application/pdf en http://irep.iium.edu.my/12943/1/Analysis_and_application_of_an_outsourcing.pdf Abdullah, Lili Marziana and Verner, June M. (2012) Analysis and application of an outsourcing risk framework. Journal of Systems and Software, 85. pp. 1930-1952. ISSN 0164-1212 http://www.sciencedirect.com/science/article/pii/S0164121212000647 doi:10.1016/j.jss.2012.02.040
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	T Technology (General)
spellingShingle	T Technology (General) Abdullah, Lili Marziana Verner, June M. Analysis and application of an outsourcing risk framework
description	There is much reported research on risk, and risk management but research on strategic IT system development outsourcing risk, from the client perspective, remains unclear. A literature-based conceptual risk framework for strategic IT system development outsourcing from the client perspective has been developed. We then investigate, (1) critical client risks for strategic IT system development outsourcing projects, and (2) the most common critical client risk factors for such projects. In order to identify any serious omissions in our framework an initial validation of the risk framework is provided through a review of nine published cases of unsuccessful strategic IT system development outsourcing projects. The risks critical to a client are associated with complexity, contract, execution, financial, legal, the organizational environment, planning and control, scope and requirements, the team, and the user. Risks manifest in all nine published cases, include (1) complexity and (2) the team. Three risk factors not previously identified in the initial framework are included in a revised framework. The risk framework assisted us in identifying a number of critical risk factors affecting the outcome of strategic IT system development outsourcing projects.
format	Article
author	Abdullah, Lili Marziana Verner, June M.
author_facet	Abdullah, Lili Marziana Verner, June M.
author_sort	Abdullah, Lili Marziana
title	Analysis and application of an outsourcing risk framework
title_short	Analysis and application of an outsourcing risk framework
title_full	Analysis and application of an outsourcing risk framework
title_fullStr	Analysis and application of an outsourcing risk framework
title_full_unstemmed	Analysis and application of an outsourcing risk framework
title_sort	analysis and application of an outsourcing risk framework
publisher	Elsevier
publishDate	2012
url	http://irep.iium.edu.my/12943/ http://irep.iium.edu.my/12943/ http://irep.iium.edu.my/12943/ http://irep.iium.edu.my/12943/1/Analysis_and_application_of_an_outsourcing.pdf
first_indexed	2023-09-18T20:22:04Z
last_indexed	2023-09-18T20:22:04Z
_version_	1777408173073760256

Analysis and application of an outsourcing risk framework

Similar Items