Quality management in Malaysian public health care

Purpose – The main aim of the study is to provide an empirical analysis of quality management practice among Malaysian Ministry of Health hospital employees, ranging from medical specialists to health attendants. Design/methodology/approach – Self-administered questionnaires collected data and cl...

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Bibliographic Details
Main Author: Abd. Manaf, Noor Hazilah
Format: Article
Language:English
Published: Emerald Management Review 2005
Subjects:
Online Access:http://irep.iium.edu.my/1269/
http://irep.iium.edu.my/1269/
http://irep.iium.edu.my/1269/1/Quality_management.pdf

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