Quality management in Malaysian public health care
Purpose – The main aim of the study is to provide an empirical analysis of quality management practice among Malaysian Ministry of Health hospital employees, ranging from medical specialists to health attendants. Design/methodology/approach – Self-administered questionnaires collected data and cl...
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| Format: | Article |
| Language: | English |
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Emerald Management Review
2005
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| Online Access: | http://irep.iium.edu.my/1269/ http://irep.iium.edu.my/1269/ http://irep.iium.edu.my/1269/1/Quality_management.pdf |