The impact of values on service quality towards customer satisfaction a case study on maf hospitality services

The impact of values on service quality towards customer satisfaction a case study on maf hospitality services

Bibliographic Details
Main Author:	Roswadi Ismail
Format:	Book
Language:	English
Published:	Shah Alam, Selangor Universiti Teknologi Mara 2010
Subjects:	Dissertations, academic > Malaysia Thesis Hotels > Malaysia

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