Marketing creating and keeping customers in an e-commerce world

Bibliographic Details
Main Author: Zikmund
Other Authors: D'Amico
Format: Book
Language:English
Published: Cincinnati, Ohio South-Western College Pub. c2001
Edition:7th ed
Subjects:
Description
Physical Description:xxxiii, 689 p. col. ill., col. maps 29 cm
Bibliography:Includes bibliographical references (p. 660-669) and index
ISBN:0324028113
0324072694