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00758cam a2200217 a 4500 |
| 001 |
0000136583 |
| 005 |
20130624090000.0 |
| 040 |
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|a mod
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| 041 |
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|a eng
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| 020 |
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|a 155623239X
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| 090 |
0 |
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|a 658.4012
|b SHA
|e 1990
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| 100 |
1 |
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|a Shaw
|h John C.
|q John Clark
|d 1933-
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| 245 |
1 |
4 |
|a The service focus
|b developing winning game plans for service companies
|c John C. Shaw
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| 260 |
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|a Homewood, Ill.
|b Dow Jones-Irwin
|c c1990
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| 300 |
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|a xiii, 262 p.
|b ill.
|c 24 cm
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| 500 |
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|a Includes index
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| 504 |
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|a Includes bibliographical references
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| 650 |
0 |
0 |
|a Strategic planning
|z United States
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| 650 |
0 |
0 |
|a Service industries
|z United States
|x Management
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| 852 |
0 |
0 |
|a 01
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| 999 |
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|a B000024482
|b INSPEKA(Institut Pegawai Kanan)
|d BOOKS
|e Umum
|f Other Branches
|j AVAILABLE
|q GOOD CONDITION
|