Similar Items
-
Dealing with difficult people how to deal with nasty customers, demanding bosses, and annoying co-workers
by: Cava
Published: (2004) -
The 5 essential people skills how to assert yourself, listen to others, and resolve conflicts
Published: (2009) -
Dealing with difficult people 24 lessons for bringing out the best in everyone
by: Brinkman
Published: (2003) -
25 ways to win with people how to make others feel like a million bucks
by: Maxwell
Published: (2005) -
Organizational communication theory and behavior
Published: (1997)