The handbook for working with difficult groups how they are difficult, why they are difficult and what you can do about it
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| Format: | Book |
| Language: | English |
| Published: |
San Francisco
Jossey-Bass
2010
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| Edition: | 1st ed. |
| Series: | The Jossey-Bass business & management series
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| Subjects: |
| Physical Description: | liii, 422 p. 25 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780470190388 |