Balanced scorecard step-by-step for government and nonprofit agencies

Bibliographic Details
Main Author: Niven
Format: Book
Language:English
Published: New Jersey John Wiley & Sons 2008
Edition:2nd ed
Subjects:
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250 0 0 |a 2nd ed 
260 0 0 |a New Jersey  |b John Wiley & Sons  |c 2008 
300 0 0 |a xvii, 365 p.  |b ill.  |c 24 cm 
500 0 0 |a Includes bibliographical references and index 
650 0 0 |a Administrative agencies  |x Management  |x Evaluation 
650 0 0 |a Benchmarking (Management) 
650 0 0 |a Nonprofit organizations  |x Management  |x Evaluation 
650 0 0 |a Total quality management in government 
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