Quality management creating and sustaining organizational effectiveness
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New Jersey
Pearson Education
2009
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| Edition: | 2nd ed. |
| Subjects: |
| Physical Description: | xiv, 574 p. 24 cm |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0135005108 9780135005101 |