The quality library a guide to staff-driven improvement, better efficiency, and happier customers

Bibliographic Details
Main Author: Laughlin
Format: Book
Language:English
Published: Chicago American Library Association 2008
Subjects:
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245 1 4 |a The quality library  |b a guide to staff-driven improvement, better efficiency, and happier customers  |c Sara Laughlin and Ray W. Wilson 
260 0 0 |a Chicago  |b American Library Association  |c 2008 
300 0 0 |a xiv, 144 p.  |b ill.  |c 28 cm 
504 0 0 |a Includes bibliographical references and index 
650 0 0 |a Library administration  |z United States 
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