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|a 0 471 1080409
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|a 658.562
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|h Ashok
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|a Total quality management
|b a cross functional perspectives
|c Ashok Rao
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|a New York
|b Wiley
|c 1996
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| 300 |
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|a xxvi;630p.
|b ill.;
|c 24cm
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| 504 |
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|a Includes bibliographical references and index
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|a Total quality management
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