|
|
|
|
| LEADER |
00714cam a2200229 a 4500 |
| 001 |
0000099401 |
| 005 |
20080918090000.0 |
| 040 |
|
|
|a mod
|
| 041 |
|
|
|a eng
|
| 020 |
0 |
0 |
|a 9780061228551
|
| 020 |
0 |
0 |
|a 0061228559
|
| 090 |
0 |
0 |
|a 658.812
|b MAR
|e 2007
|
| 100 |
1 |
0 |
|a Markert
|h Tom
|
| 245 |
1 |
0 |
|a You can't win a fight with your client
|b and 49 other rules for providing great service
|c Tom Markert
|
| 250 |
0 |
0 |
|a 1st ed.
|
| 260 |
0 |
0 |
|a New York
|b Harper Collins
|c 2007
|
| 300 |
0 |
0 |
|a ix,118 p.
|c 19 cm
|
| 650 |
0 |
0 |
|a Customer satisfaction
|
| 650 |
0 |
0 |
|a Succes in business
|
| 650 |
0 |
0 |
|a Customer relations
|
| 650 |
0 |
0 |
|a Customer sevices
|
| 999 |
|
|
|a 0272301
|b PU Butterworth(TUDM BUTTERWORTH)
|d BOOKS
|e Umum
|f PU Butterworth
|j AVAILABLE
|q GOOD CONDITION
|