Amaze your customers! creative tips on winning and keeping your customers

Bibliographic Details
Main Author: Zanetti
Format: Book
Language:English
Published: London Kogan Page 2006
Subjects:
LEADER 00583cam a2200193 a 4500
001 0000098076
005 20080714090000.0
040 |a mod 
041 |a eng 
020 0 0 |a 0749445572 
090 0 0 |a 658.8343  |b ZAN  |e 2006 
100 1 0 |a Zanetti  |h Daniel 
245 1 0 |a Amaze your customers!  |b creative tips on winning and keeping your customers  |c Daniel Zanetti 
260 0 0 |a London  |b Kogan Page  |c 2006 
300 0 0 |a xi, 144 p. ;  |c 22 cm 
500 0 0 |a Includes index 
650 0 0 |a Customer services 
650 0 0 |a Consumer satisfaction 
999 |a 0269115  |b PULNORD   |d BOOKS  |e Umum  |f PULNORD  |j AVAILABLE  |q GOOD CONDITION