Five star service one star budget how to create magic moments for your customers that get you noticed, remembered and referred
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
England
Pearson
2006
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| Subjects: |
| Physical Description: | ix, 128 p. ill. 23 cm |
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| ISBN: | 9780273707929 |