Service leadership the quest for competitive advantage
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Thousand Oaks
Sage Publications
2006
|
| Subjects: |
| Item Description: | Includes bibliographical references and index |
|---|---|
| Physical Description: | xiii, 319 p. ill. 26 cm |
| ISBN: | 1412913748 |