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|a mod
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|a eng
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|a 0471768693
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|a 658.812
|b LEL
|e 2006
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| 100 |
1 |
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|a Leland
|h Karen
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| 245 |
1 |
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|a Customer services for dummies
|c Karen Leland and Keith Bailey
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| 250 |
0 |
0 |
|a 3rd ed
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| 260 |
0 |
0 |
|a New Jersey
|b Wiley Publishing
|c 2006
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| 300 |
0 |
0 |
|a xxii, 380 p.
|b ill.
|c 24 cm
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| 500 |
0 |
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|a Includes index
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| 650 |
0 |
0 |
|a Customer services
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| 650 |
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|a Customer relations
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| 700 |
1 |
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|a Bailey
|h Keith
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| 852 |
0 |
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|a 01
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| 999 |
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|a 0252053
|b KEMENTAH
|d BOOKS
|e Umum
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
|