Leland & Bailey. (2006). Customer services for dummies (3rd ed.). Wiley Publishing.
Chicago Style (17th ed.) CitationLeland and Bailey. Customer Services for Dummies. 3rd ed. New Jersey: Wiley Publishing, 2006.
MLA (8th ed.) CitationLeland and Bailey. Customer Services for Dummies. 3rd ed. Wiley Publishing, 2006.
Warning: These citations may not always be 100% accurate.