Positively outrageous service how to delight and astound your customers and win them for life
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago
Dearborn Trade Publishing
2004
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| Edition: | 2nd ed |
| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | xii, 211 p. 24 cm |
| ISBN: | 0793188237 |