Niven. (2003). Balanced scorecard step-by-step for government and nonprofit agencies. Wiley.
Chicago Style (17th ed.) CitationNiven. Balanced Scorecard Step-by-step for Government and Nonprofit Agencies. New Jersey: Wiley, 2003.
MLA (8th ed.) CitationNiven. Balanced Scorecard Step-by-step for Government and Nonprofit Agencies. Wiley, 2003.
Warning: These citations may not always be 100% accurate.