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| LEADER |
00636cam a2200205 a 4500 |
| 001 |
0000078370 |
| 005 |
20051115090000.0 |
| 040 |
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|a mod
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| 041 |
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|a eng
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| 020 |
0 |
0 |
|a 0566082055
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| 090 |
0 |
0 |
|a 658.812
|b ROB
|e 2000
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| 100 |
1 |
0 |
|a Robert-Phelps
|h Graham
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| 245 |
1 |
0 |
|a Customer service games for training
|c Graham Robert-Phelps
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| 260 |
0 |
0 |
|a Hampshire, England
|b Gower Publishing
|c 2000
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| 300 |
0 |
0 |
|a vi, 171 p.
|c 25 cm
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| 650 |
0 |
0 |
|a Employees
|x Training of
|x Problems, exercises, etc
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| 650 |
0 |
0 |
|a Management games
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| 650 |
0 |
0 |
|a Customer services
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| 852 |
0 |
0 |
|a 01
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| 999 |
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|a 0234569
|b KEMENTAH
|d BOOKS
|e Umum
|f Perpustakaan KEMENTAH
|j AVAILABLE
|p 1
|q GOOD CONDITION
|