Management meeting and exceeding customer expectations

Bibliographic Details
Main Author: Plunkett
Other Authors: Attner, Allen
Language:English
Published: Cincinnati, Ohio : South-Western/Thomson Learning, c2002.
Edition:7th ed.
Subjects:
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245 1 0 |a Management  |b meeting and exceeding customer expectations  |c Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. 
250 0 0 |a 7th ed. 
260 0 0 |a Cincinnati, Ohio :  |b South-Western/Thomson Learning,  |c c2002. 
300 0 0 |a xxviii, 797 p.  |b ill. (some col.)  |c 26 cm. + 1 computer optical disc (4 3/4 in.) 
500 0 0 |a Includes bibliographical references (p. 747-777) and index. 
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