APA (7th ed.) Citation

Gerson. (2000). Mengukur kepuasan pelanggan. Penerbitan Pelangi.

Chicago Style (17th ed.) Citation

Gerson. Mengukur Kepuasan Pelanggan. Johor Bahru: Penerbitan Pelangi, 2000.

MLA (8th ed.) Citation

Gerson. Mengukur Kepuasan Pelanggan. Penerbitan Pelangi, 2000.

Warning: These citations may not always be 100% accurate.