APA (7th ed.) Citation

Oakland. (2000). Total quality management: Text with cases (2nd ed.). Butterwoth Heinemann.

Chicago Style (17th ed.) Citation

Oakland. Total Quality Management: Text with Cases. 2nd ed. Oxford: Butterwoth Heinemann, 2000.

MLA (8th ed.) Citation

Oakland. Total Quality Management: Text with Cases. 2nd ed. Butterwoth Heinemann, 2000.

Warning: These citations may not always be 100% accurate.