Kaplan & Norton. (2001). The strategy focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business School Press.
Chicago Style (17th ed.) CitationKaplan and Norton. The Strategy Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston: Harvard Business School Press, 2001.
MLA (8th ed.) CitationKaplan and Norton. The Strategy Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business School Press, 2001.
Warning: These citations may not always be 100% accurate.