APA (7th ed.) Citation

CIAMPA. (1992). Total quality: A user's guide for implementation. Addison-Wesley.

Chicago Style (17th ed.) Citation

CIAMPA. Total Quality: A User's Guide for Implementation. Massachusetts: Addison-Wesley, 1992.

MLA (8th ed.) Citation

CIAMPA. Total Quality: A User's Guide for Implementation. Addison-Wesley, 1992.

Warning: These citations may not always be 100% accurate.