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00558cam a2200193 a 4500 |
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0000059601 |
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20180115090000.0 |
040 |
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|a mod
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041 |
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|a eng
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020 |
0 |
0 |
|a 1859040136
|
090 |
0 |
0 |
|a 658.812
|b GIL
|c f
|e 1995
|
100 |
1 |
0 |
|a Gillen
|h Terry
|
245 |
1 |
0 |
|a 20 training workshops of customer care
|b manual
|c Terry Gillen
|
260 |
0 |
0 |
|a Aldershot
|b Gower Pubs.
|c 1995
|
300 |
0 |
0 |
|a xix, 416 p.
|b ill.
|c 32 cm
|
650 |
0 |
0 |
|a Customer service
|
650 |
0 |
0 |
|a Sales management
|
852 |
0 |
0 |
|a 01
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999 |
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|a 0157209
|b KEMENTAH
|d BOOKS
|e Umum
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
|