Endres. (2000). Implementing Juran's road map for quality leadership: Benchmarks and results. John Wiley & Sons.
Chicago Style (17th ed.) CitationEndres. Implementing Juran's Road Map for Quality Leadership: Benchmarks and Results. New York: John Wiley & Sons, 2000.
MLA (8th ed.) CitationEndres. Implementing Juran's Road Map for Quality Leadership: Benchmarks and Results. John Wiley & Sons, 2000.
Warning: These citations may not always be 100% accurate.