Similar Items
-
Cases in total quality management manufacturing and services
by: Heizer
Published: (1998) -
Global impact
by: Odenwald
Published: (1996) -
Total quality service how organizations use it to create a competitive advantage
by: Brown 1946-
Published: (1992) -
Best practices building your business with customer-focused solutions
by: Hiebeler
Published: (1998) -
Principles of quality costs principles, implementations and use
by: Campanella
Published: (1999)