APA (7th ed.) Citation

Kunst & Lemmink. (1997). Managing service quality (vol. III. Paul Chapman Publ. Ltd.

Chicago Style (17th ed.) Citation

Kunst and Lemmink. Managing Service Quality (vol. III. London: Paul Chapman Publ. Ltd, 1997.

MLA (8th ed.) Citation

Kunst and Lemmink. Managing Service Quality (vol. III. Paul Chapman Publ. Ltd, 1997.

Warning: These citations may not always be 100% accurate.